About DRH Psychiatry

Privacy Policy

DRH Psychiatry LLC is committed to protecting the privacy and security of your protected health information (PHI) and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth mental health services.

This policy is designed to comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as well as relevant privacy requirements in the states where we provide services, including Illinois and Arizona.

Scope of This Policy

This Privacy Policy applies to all patients receiving services from DRH Psychiatry LLC, including services delivered via telehealth platforms and electronic health record systems.

Information We Collect

We may collect the following types of information:

Protected Health Information (PHI)

• Name, date of birth, and contact information

• Medical and psychiatric history

• Diagnoses and treatment plans

• Medication history and prescriptions

• Clinical notes and session documentation

• Insurance and billing information (if applicable)

Non-Clinical Information

• Communication preferences

• Appointment scheduling information

• Technical data related to telehealth access (such as device or platform logs)

How We Use Your Information

We use your information for the following purposes:

• Providing psychiatric evaluation, diagnosis, and treatment

• Coordinating care and treatment planning

• Prescribing and managing medications when clinically appropriate

• Processing billing and insurance claims (if applicable)

• Meeting legal, regulatory, and professional obligations

• Maintaining accurate medical records

Disclosure of Information

We may disclose PHI only as permitted or required by law, including:

• Treatment: Coordination with other healthcare providers involved in your care

• Payment: Billing and insurance processing

• Healthcare Operations: Administrative, quality assurance, and compliance activities

• Legal Requirements: When required by law, court order, or public health obligations

• Safety Concerns: To prevent or reduce a serious and imminent threat to health or safety

We do not sell or share your personal health information for marketing purposes.

State Law Compliance (Illinois and Arizona)

We comply with applicable privacy and medical confidentiality laws in all jurisdictions where services are provided, including Illinois and Arizona. Where state laws provide greater privacy protections than federal law, we follow the more protective standard.

This includes compliance with:

• Illinois Mental Health and Developmental Disabilities Confidentiality Act (when applicable)

• Arizona medical privacy and telehealth regulations (when applicable)

Safeguards and Security Measures

We maintain administrative, technical, and physical safeguards to protect your information, including:

• Use of HIPAA-compliant electronic health record systems (including SimplePractice)

• Encryption of electronic communications and stored data

• Role-based access controls limiting staff access to PHI

• Secure authentication procedures for system access

• Audit logs and monitoring of system activity

Telehealth Privacy

All telehealth services are conducted through secure, HIPAA-compliant platforms. Patients are responsible for ensuring they are in a private setting during sessions to protect their confidentiality.